If a customer feels that a parking ticket has been unfairly issued or if they have a good reason for contesting the ticket, they may do so by appealing.
An appeal is due within 72 business hours of the initial citation. If it is late, a reason needs to be included. If an appeal is late, the appeals committee may disregard it completely, even if a reason is included.
Employees at the office are not allowed to serve in the Appeals Committee.
Three appeals are allowed. The first two are written and third is face-to-face.
A letter containing the decision will be mailed to your address. Till then, the appeal will be put on a hold.
Saturday, January 9, 2010
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