Greetings! I work at a campus Parking Services Department.
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Saturday, January 9, 2010

Types of Customers (sort of continued from previous post)

The Big Sigh

You approach the counter and heave a big sigh. Let the student assistant know you disagree with the citation. Let everyone in the office know you are paying it unwillingly. Let the whole world know how much you hate this place.
I have grown immune to the big sigh.
You will need to come up with a bigger sigh.


The Ticket Flinger

The customers who throw their ticket into your face.


The Cash Flinger

The customers who fling their cash onto the counter.


The Pen Flinger

The customers who fling the pen onto the counter.


The Penny Hoarder

The customer who pays a ticket in the lowest possible coin bases. If there is a line of people behind you, I might make you start counting too. Or else, I might just take my time.

We also have a minor two dollar ticket. This is the least expensive of our citations. Customers are fond of filling the ticket envelope with pennies and leaving it at our counter. We don't care. Because we don't count it.

On the other hand, we like to void the first offense.
You will push your pennies towards me, and I will push them right back at you. I sincerely hope you didn't spend too much time collecting them.


The I-refuse-to-speak-or-look-at-you-and-I-will-somehow-make-the-atmosphere-cold-and-stifle-you

Don't worry. We get the hint. You won't talk, and we won't talk.


Love Notes

Little messages may be included on the memo line of a check. Sometimes, letters may be slipped into an envelope. They may be written on decent letter paper or a scrap may be torn out of a notebook. They may be decoratively designed, include several words that are not often used in public, or lament about their lack of luck.
We love you too. You brighten up our day.


Cards

We recently received a card which expressed regret for parking in the wrong place. There was an absolutely adorable dog on the front. We appreciate the effort, but the full payment will suffice. And, yet, we do appreciate the effort.

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