Greetings! I work at a campus Parking Services Department.
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Wednesday, January 20, 2010

Wednesday

Today was an extremely interesting day.


Let’s start by looking at the mail. One customer mailed in a ticket payment and a note saying “Guest parking would be nice.”

But you’re missing the point here. We already have guest parking. You just need to pay for it.



Another person mailed in $15 for a citation valued at $14.

I don’t get this.

Why would you do this? You used a check to make the payment, so it’s not like you don’t have enough change or something like that.

This just reminds me of the people who believe that a $5 late fee added to the $14 ticket comes up to $21. I know where you get the number from. Seven times three is twenty-one. But aren’t you just wasting cash?



Stated by someone making a payment for receiving tickets:

“Guess I’m paying someone’s tuition money.”

Okay, I could be a real smart aleck and tell you exactly where your money is going. But I don’t want to say it, you don’t want to hear it, so let’s just not mention it.



And I saved the best for the last.


In addition to the main office, a tiny information booth is located in one of the most popular parking lots. Students can purchase either a day permit or an overnight permit from this place.

So, now to the main story.

We received a warning call from the booth saying that an extremely upset customer was on their way.

So they came up to the counter.
Noticing the ticket on their hand, I state: "Well, you did come to the right place."
"No," waving ticket around. "This is not right. I came to drop something off for my daughter. I was parked for 10 minutes, and I got this!"
I would categorize their behavior as being initially explosive. Then they calm down into being apologetic for the caustic nature.
After sparring with manager for five minutes, they depart.
Not the most entertaining customer we've had, but definitely brightened up an otherise dull day.

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