A phone call that lasted around five, six minutes, give or take a few seconds.
"I keep telling you that there was a sign that said 'free parking' when we pulled into the parking lot."
Manager: "There's no free parking on this campus, and we certainly don't have signs like that up in our parking lots.
"It said 'free parking.'" Refuses to change position, refuses to budge, is adament for the remainder of the time.
"In fact, I'll ask my husband about it. (name), what did the sign say?"
"It said 'visitor parking.'"
Manager: "Well, that's true. The sign does say 'visitor parking' but it doesn't say 'free parking.'"
Lady on other line finally understands that visitor does not mean free. "I apologize for the confusion." And hangs up.
Lifted from an appeal:
"...if you don't do a better job at doing what you're supposed to do, I plan on making a complaint to the Chancellor and maybe to some local news channels."
You do that. Yawn.
Phone call Number Two
"My son used my car the other day, and he got a ticket on the car. My son has a permit, and he needed to use my car for a few days. I think it's completely ridiculous that you gave my car a ticket - when he had a permit - and I refuse to pay it."
This was said in a complete rush.
"Okay," says Meter maid as she attempts to figure out the situation. "So your son has a permit?"
"Yes, but it's stuck on his window. He took his car in for repairs and used mine. I think it's completely ridiculous that you gave my car a ticket. I mean don't other people find themselves in this situation where they need to use a different car for some time?"
"Yes, but in that case they need to either get a temporary permit from us or call us and have the vehicle cleared for the day. If an officer sees a vehicle without a permit on campus, they need to cite it."
"But my son has a permit."
I know that. You've been repeating that for the past minute.
"But the problem is that the permit was not displayed. If a permit is not displayed on a vehicle, we need to ticket it. And that's why you got the ticket."
"Well, I think it's completely ridiculous."
Yeah, I know that too. You've said that same sentence for the past two minutes.
"Well, what the ticket was for? What was the violation on it?"
"Violation? What's that?"
"Does the ticket say permit not displayed?"
"Yeah."
"Alright then. And can I have the citation number at the top?"
"You won't me to read the whole thing?"
Well, if that doesn't work for you, just send it over to me telepathetically.
"Yes."
...
"Well, the good news is that we give one free-b 'permit not displayed' citation each year. Your son's permit information has not been updated in our computers, but, if he gives us a call back with the permit number and the citation, we'll void that ticket for him."
"Well, my son's in class, so when's he supposed to call you?"
Is that actually a question? So he never leaves class? He stays cocooned up in the academic buildings like some butterfly waiting to emerge with a BS in hand?
Friday, September 10, 2010
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